Support
If you have a question or something isn’t working as expected, please email us.
Contact us by email
When reporting an issue
- Your Cotumo app version
- Your iPhone model and iOS version
- What you were doing and what appeared on screen
If you attach a screenshot, hide personal records and personal information first. We cannot access the records stored on your device.
Common questions
Where are my records stored?
Your records and settings are stored on your device. Depending on your device’s backup settings, Apple may include them in a device backup.
Can deleted records be restored?
The app has no record restoration feature. The developer does not keep a copy of your records and cannot restore them for you.
What if alarms aren’t available?
Check Cotumo’s alarm permission in your iPhone settings. If the issue continues, contact us with your iOS version and the steps you took.